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Lesson 3 of 6 11–14% of the exam

You are reading the 2026 curriculum (exams up to November 2026). Sitting in February 2027 or later? Go to the 2027 Equities guide.

Financial intermediaries and the services they sell

Intermediaries connect people who want opposite things. Brokers and exchanges find counterparties, dealers trade from their own inventory, arbitrageurs link prices across markets, securitizers and banks pool and repackage assets, insurers pool risks, and clearinghouses and custodians make sure trades settle and assets stay safe.

4 min cram, 24 min full read. Based on the 2026 CFA® Program Level I curriculum, Equity Investments, Learning Module 1. This lesson is not in the 2027 curriculum.

Tailor this to you: take the self-assessment

Before this: Assets, contracts and the markets they trade in

On the exam

  • Describe types of financial intermediaries and services that they provide

Describe the types of financial intermediaries and the services they provide. Expect to match an activity to the intermediary: broker versus dealer, securitizer versus bank, clearinghouse versus custodian.

How deeply to learn each part
Know the idea
Understand it in general. It frames other topics, but you will not calculate with it.
Use it
Understand it well enough to solve a question with it. Recognize when it applies.
Memorize
Learn it by heart. The exam will not give it to you.

You know this one. The full lesson is folded away. The takeaways, formulas and checkpoint below are your quick refresher, and the checkpoint is a fair test of whether you still do.

You tested strong here. The full lesson is folded away. The takeaways, formulas and checkpoint below are your quick refresher, and the checkpoint is a fair test of whether you still know it.

Cram mode: the one-screen version of this lesson. Switch to Full for the explanations, worked examples and interactives.

Who finds the other side of a trade?

Brokers, exchanges and their cousins act as agents: they bring buyers and sellers together without trading themselves. Dealers and arbitrageurs do take the other side, which makes them principals.

IntermediaryWhat it doesTakes on the trade itself?
broker Finds a counterparty for a client’s order and earns a commissionNo (agent)
block brokers Handle very large orders carefully, so the price does not moveNo
investment banks Advise on and arrange issuance (initial public offerings, or IPOs, and seasoned offerings) and mergersSometimes underwrite
exchange Provides a venue and rules for trading, and often regulates members and listed issuersNo
alternative trading systems (electronic communication networks or ECNs, multilateral trading facilities, dark pools)A trading venue without exchange-style regulatory power over subscribersNo
dealers Buy and sell from their own inventory and earn the bid–ask spreadYes (principal)
broker–dealer Does bothBoth
arbitrageurs Buy in one market and sell the same or an equivalent risk in anotherYes, briefly
What each intermediary sells
Financial intermediariesa match, liquidity, a repackaged claim or a settlement promise
  • A match (agent, does not trade) Memorize
    • Broker finds a counterparty, earns commission
    • Block broker places very large orders without moving price
    • Exchange and ATS venue and rules; exchanges also regulate members
    • Investment bank advises on and arranges issuance and mergers
  • Liquidity (principal, takes the other side) Memorize
    • Dealer own inventory, earns the bid–ask spread, moves liquidity through time
    • Arbitrageur same or equivalent risk, two markets, moves liquidity across markets
  • A repackaged claim Use it
    • Securitizer pool of loans into an SPV, sells tranches
    • Depository institution deposits in, loans out
    • Insurance company pools many uncorrelated risks
  • A settlement promise Memorize
    • Clearinghouse settles; in futures guarantees both sides
    • Custodian or depository holds assets, protects against loss
Loading the interactive

A dealer’s service is liquidity. A client who wants to sell at 10:00 does not have to wait for a buyer who shows up at 14:00: the dealer buys now and carries the position until that buyer appears. An arbitrageur solves a different gap. The seller is in Frankfurt and the buyer is in London at the same moment, and the arbitrageur trades with both. Think of the dealer as bridging a gap in time and the arbitrageur as bridging a gap in place.

Arbitrageurs also work with instruments that are different but related. A trader who sells an index futures contract and buys every share in the index holds almost no net risk, because the two legs move together. Building one position out of others like this is called replication. It lets arbitrageurs supply a contract when buyers want more of it, or absorb it when there are too many, and it keeps related prices in line.

A broker–dealer has a built-in conflict. As a broker it must seek the best price for the client. As a dealer it earns most by selling high to clients or buying low from them. Clients can limit the conflict by specifying how an order is filled or by using a pure agency broker.

Exam tip Ask “who is on the other side?”. An agent is never the other side. A principal always is.

Go deeper Why dealers' spreads widen when inventory or information risk rises

A dealer who holds shares can lose money if the price falls before the shares are sold. The spread pays for that risk. It widens in volatile markets, in thin markets where inventory takes longer to sell, and when the dealer fears the client knows something it does not. In each case the dealer is asking for more compensation for the risk of being the other side.

Who repackages and pools?

Securitizers, banks and insurers sell a different service: they turn assets or risks into forms that suit more investors.

securitizers buy assets such as mortgages or car loans, place them in a special purpose vehicle and sell claims on the pool, often in tranches with different rights to the cash flows. Investors get a diversified, easier-to-price and more liquid claim, and the originator can recycle its capital into new loans. A separate vehicle also protects investors if the sponsoring bank fails. The Fixed Income topic covers securitization in full.

depository institutions (banks, credit unions) take deposits and make loans. Depositors earn a return without contracting with borrowers, and borrowers find funds without searching for investors. The bank screens and monitors borrowers so savers do not have to. Other lenders such as finance and leasing companies do the same with funds raised from bonds and commercial paper, and brokers lend to clients who buy on margin.

insurance companies sell a payment if a loss occurs, such as fire, auto or life cover. A large pool of policies whose losses are not closely linked makes the total loss rate predictable, so the risk is cheap to carry. Insurers must still manage fraud, moral hazard (people take less care once insured) and adverse selection (the most at-risk people are most likely to buy).

Go deeper Moral hazard and adverse selection, one example each

Moral hazard: a shop owner who has full theft cover may stop paying for a good lock, so thefts happen more often than they otherwise would. Adverse selection: if premiums are priced for the average driver, careful drivers find them too high and leave, while risky drivers stay, so the insured pool is worse than average and claims exceed the plan. Insurers fight both with deductibles, screening and risk-based pricing.

Who makes sure trades settle?

Clearinghouses and custodians. Without them, strangers would not trade, because each would worry the other might fail to deliver.

A clearinghouse arranges final settlement, moving cash one way and securities the other. In futures it does much more: it becomes the buyer to every seller and the seller to every buyer, and it guards that guarantee with margin and limits on members’ positions. That is what limits counterparty risk , the risk that the other party fails to honor the contract. A custodian (or depository) holds securities for clients and protects against theft, loss and the same asset being pledged twice, including if a broker itself fails.

Go deeper How a clearinghouse margin system works

Members post margin and add to it when their positions lose money. The clearinghouse can use a failing member’s margin first, then its own capital, then capital drawn from other members. The Derivatives topic follows the daily margin cycle step by step.

Every intermediary in this lesson sells one of three things: a match, a pooled or repackaged risk, or a promise that the trade will settle.

Memorize this

MemorizeBroker versus dealer

BrokerDealer
Roleagentprincipal
Owns the asset?noyes, from inventory
Paid bycommissionbid–ask spread
Servicefinds the other sideliquidity through time

Memory hook Broker = bridge. Dealer = warehouse.

Know it cold A broker–dealer has a conflict of interest when it chooses between filling an order as agent or as principal.

MemorizeWho guarantees what

InstitutionJob
Clearinghousearranges settlement; in futures, buyer to every seller and seller to every buyer
Custodianholds assets; protects against theft, loss, double pledging
Securitizerbuys assets, pools them in an SPV, sells tranches
Insurerpools uncorrelated risks; guards against moral hazard, adverse selection, fraud

Memory hook Every intermediary sells a match, a pooled risk or a promise that the trade will settle.

Know it cold Arbitrageurs offset risk across markets. They are not directional speculators.

What each intermediary sells
Financial intermediariesa match, liquidity, a repackaged claim or a settlement promise
  • A match (agent, does not trade) Memorize
    • Broker finds a counterparty, earns commission
    • Block broker places very large orders without moving price
    • Exchange and ATS venue and rules; exchanges also regulate members
    • Investment bank advises on and arranges issuance and mergers
  • Liquidity (principal, takes the other side) Memorize
    • Dealer own inventory, earns the bid–ask spread, moves liquidity through time
    • Arbitrageur same or equivalent risk, two markets, moves liquidity across markets
  • A repackaged claim Use it
    • Securitizer pool of loans into an SPV, sells tranches
    • Depository institution deposits in, loans out
    • Insurance company pools many uncorrelated risks
  • A settlement promise Memorize
    • Clearinghouse settles; in futures guarantees both sides
    • Custodian or depository holds assets, protects against loss

How it is asked

  1. Broker or dealer

    A firm buys a bond from a client into its own inventory and later sells it to another client. It is a…

    Dealer: it trades as principal. Trap: broker, which only finds the other side.

  2. Name the pooler

    An institution buys a large pool of student loans and sells claims on the cash flows. It is a…

    Securitizer. Trap: depository institution, which takes deposits and lends.

  3. Who reduces counterparty risk

    Which intermediary most directly reduces counterparty risk in futures?

    The clearinghouse. Block brokers and arbitrageurs guarantee nothing.

Exam traps

  • Calling a broker a principal. Brokers act as agents and do not take the other side.
  • Treating arbitrageurs as speculators taking big directional bets. They offset the risk across markets.
  • Assuming a clearinghouse is only a record keeper. In futures it guarantees performance.

Checkpoint

3 exam-style questions. About 90 seconds each.

  1. 1A firm that buys a bond from a client into its own inventory and later sells it to another client is acting as a:

  2. 2A financial institution that buys a large pool of student loans and sells claims on the pool's cash flows to investors is best described as a:

  3. 3Which intermediary most directly reduces counterparty risk in futures markets?

Key takeaways

  • Brokers are agents. Dealers are principals that supply liquidity.
  • Arbitrageurs keep prices of the same risk aligned across markets.
  • Securitizers and banks pool and repackage. Insurers pool risks.
  • Clearinghouses and custodians make settlement safe.

Questions about this lesson?

Where this comes back

Questions candidates ask

What is the difference between a broker and a dealer?

A broker finds a counterparty and earns a commission without owning the asset. A dealer buys and sells from its own inventory and earns the bid–ask spread.

What does a clearinghouse do?

It arranges settlement and, in futures markets, guarantees both sides of every trade, using margin to protect itself.

Is an arbitrageur a financial intermediary?

Yes. By buying where an asset is cheap and selling where it is dear, arbitrageurs connect buyers and sellers in different markets.

Spotted an error? Tell us and we will fix it.

  1. What the financial system does, and what makes it work well
  2. Assets, contracts and the markets they trade in
  3. Financial intermediaries and the services they sell
  4. Long, short and margin positions
  5. Market, limit and stop orders
  6. Primary and secondary markets, and how trading is organized

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