Competitive strategy: cost leadership, differentiation and focus
KnownMemorizeGeneric strategies compared
| Cost leadership | Differentiation | Focus | |
|---|---|---|---|
| Win by | lowest cost in the industry | a product worth a premium | one niche, on cost or difference |
| Defends against | entrants, customers, rivalry | entrants, substitutes, customers, rivalry | entrants, substitutes, customers |
| Typical forms | scale, scope, supply chain, cost control | quality, brand, IP, experience, bundling | cost-based or differentiation-based |
| Main risks | cost inflation; technology; premiumization | imitation; premium too high; capped share | large rivals undercut; groups converge |
Memory hook Cheapest, different, or niche. Niche asks one more question: cheapest in the niche, or special in the niche?
Know it cold Scale and scope economies belong to cost leadership. Differentiation is the only one that adds rivalry to entrants, substitutes and customers.
MemorizeEvaluating a strategy
| Test | Ask |
|---|---|
| Forces | does it defend against the Five Forces? |
| PESTLE | does it fit the outside trends? |
| Execution | does the company have the resources and capabilities? |
Memory hook Forces, Trends, Capabilities: is it protected, is it in step, can it be done?
Know it cold Value creation shows only after time passes, so judge looking forward. Intentional strategies set measurable goals and feed results back.
Key terms
- competitive strategy Use it
- intentional and unintentional strategy Know the idea
- three tests of a competitive strategy Memorize
- cost leadership Memorize
- economies of scale Know the idea
- economies of scope Know the idea
- capacity utilization Use it
- load factor Use it
- cost per available seat kilometer (CASK) Know the idea
- differentiation Memorize
- subscription model Know the idea
- focus Memorize
- cost-based focus Memorize
- differentiation-based focus Memorize
- stuck in the middle Memorize
- 1. Defense against the Five Forces Memorize does it blunt entrants, substitutes, customers, suppliers and industry rivalry?
- 2. Fit with PESTLE influences Memorize does it benefit from, or at least not fight, outside trends?
- 3. Resources and capabilities Memorize can the company actually carry it out?
- Cost leadership Memorize lowest-cost provider in the industry
- How scale, scope, supply chain, cost control, aggressive pricing, low-cost distribution
- Defends against Memorize entrants, customers, industry rivalry
- Suits capital-intensive, price-conscious, little difference or innovation
- Risks cost inflation, technology, premiumization
-
- Differentiation Memorize a product customers pay more for
- How quality, brand, service, intellectual property, experience, premium price, bundling
- Defends against Memorize entrants, substitutes, customers, industry rivalry
- Suits customers value uniqueness; changing features
- Risks imitation, sophisticated buyers, excessive premium, capped share
-
- Focus Memorize one group, region or product
- Cost-based focus Memorize lowest price in a narrow segment
- Differentiation-based focus Memorize unique product, premium price, niche
- Defends against Memorize entrants, substitutes, customers
- Risks large rivals undercut, groups converge, sophisticated buyers
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Formulas
Quick example
Revenue passenger kilometers (RPK) of 1,440 million on available seat kilometers (ASK) of 1,800 million: 1,440 ÷ 1,800 = 80.0%.
- 1440÷1800= 0.8
- 1440ENTER1800÷ 0.8
ENTER enter (on the HP, puts the number on the stack)